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Express Orders

By: | Tags: | Comments: 0 | August 18th, 2018

An Express Order is an order that is called in by phone prior to pick-up. You must call the order in at least 1.5 hours before you want to pick it up. Any orders called in less than one hour before our closing time will be available the next day 1.5 hours after opening.

Placing an Express Order

Call the Prime ATC main number 603.262.5035 and select option 4 for leaving an Express Order message.

  • Clearly state your First and Last Name.
  • Spell your last name.
  • Leave your phone number.
  • Let us know if we can leave a message from Prime ATC on your phone.
  • Tell us what products you want, including sizes, and amounts, and if applicable, whether you want daytime, nighttime, or anytime, and in the case of chocolate, if you want milk or dark.
  • Let us know when you plan to pick your Express Order up including day and time

Example:
“Hi this is Mary Jones, J-O-N-E-S. My phone number is xxx-xxxx. I’d like to place an express order for 2 Panama Red Pre-rolls, 3.5 grams of Sin Mints, a container of Daytime Honey and 2 20 mg nighttime dark chocolate sqaures. I will be by at 4:00 on June 6th to pick up my order.” 

Note: It is important to leave all of this information with each Express Order. If we cannot understand you or don’t know exactly what you want we will be unable to fill the order.

Picking Up Your Express Order

When you sign-in at the front desk, tell them you have an Express Order and you will be given a green Express Order card. The Express Order card lets you “skip the line” to get to a counter so that you can pick up what you ordered.

Note: if you make any changes to your Express Order after it has been placed (including adding any additional products cannabis or not), it is no longer considered an Express Order and you will have to wait in the regular patient line. Any express order that is not picked up within 24 hours will be returned to inventory and a new order will need to be placed.

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